In the last few years we have been witnessing a slow and steady shift in the customer behavior from offline to online across all types of transactions. With the world going through Covid-19 pandemic related disruptions, it is more difficult to connect with customers in person/offline. The need to digitizing the entire banking operations has been accelerated by at least 2-3 years and become a priority for all financial institutions. It would not be inaccurate to say the future of digital lending is upon us now. Join our upcoming webinar to hear from various decision makers from Banking and Digital Technology thought leaders on their thoughts of the future of digital lending – what challenges the lenders are facing in current situations and how digitization can help both, the financial institutions and the customers to overcome hurdles.
Discussion Points –
- To what extent has digital technology transformed financial services? Where is the next big battle being fought and how does Digital take you into the Future?
- What are the hurdles faced by some mid-size banks and NBFCs in tier 2/3 cities which may not have gone digital for MSME lending? Is there a wide disparity or wide lending gap between conventional businesses and underserved communities in such cities?
- Have banks been competing or partnering with FinTechs for the sake of innovation and digital transformation, especially in the lending space? How much of a difference has this made?
- How are some of these Banks evaluating the Digital Banking Platforms, what have been the challenges and are there any solutions to overcome these challenges
- What are the pitfalls that the Small Banks and NBFCs need to be aware of while selecting Digital Banking Platforms
- What should they look for in their Partners in this Digital Banking Journeys, going beyond the products and the platforms.
